Frequently asked questions

Contact our team if you need help with a route or fare.

Is my booking confirmed after I submit the form?

No. Your request is received first. Our team must confirm vehicle availability and the final fare.

Can I book an airport transfer?

Yes. Submit your flight time, pickup airport and destination for a quote.

Can I request a custom route?

Yes. Choose custom quote and share your route details.

Are tolls and parking included?

They depend on the route and package. Ask our team to confirm all inclusions before travel.

Can I choose a vehicle?

You can request a vehicle category. Final allocation depends on availability and confirmation.